INTERACTION BETWEEN MONITORING AND EVALUATION FRAMEWORK TARGETS AND STAKEHOLDERS’ SATISFACTION: A CASE OF MIRIKI WATER PROJECT, MERU COUNTY, KENYA
Ngechu Margaret Njeri - Master of Arts in Monitoring and Evaluation, Africa Nazarene University, Kenya
Dr. Veronica Kaluyu - Business School, Africa Nazarene University, Kenya
ABSTRACT
Project performance in terms of time, budget, accountability and overall satisfaction is key in measuring stakeholders’ satisfaction. A monitoring and evaluation framework evaluates the performance of the project while giving the underlying issues. The study seeks to assess the interaction of selected monitoring and evaluation framework targets and stakeholders’ satisfaction in a CDF water project at Miriki. The study was guided by stakeholder theory and program theory. A sample of 268 was derived using Yamane formula which comprised of beneficiaries of the project, CDF committee members, the project manager and national government representative. Data was collected using semi-structured questionnaires and an in-depth interview schedule. Data analysis was done using Statistical Package for Social Science (SPSS) version 23. The hypothesis was testing at 0.95 confidence level showed that there was a positive and significant relationship between stakeholder involvement targets and stakeholders’ satisfaction (0.682≤r≤0.868), financial management targets and stakeholders’ satisfaction (0.567≤r≤0.745) .The findings of this study may be useful to CDF committee, county governments and other organization that strive to improve project success and stakeholders’ satisfaction.
