E-PROCUREMENT PROCEDURES AND PERFORMANCE IN THE COUNTY GOVERNMENT OF NYAMIRA, KENYA
Caroline Nyaboe (MBA) - School of Business and Economics, Kisii University, Kenya
Dr. Densford Maendo (PhD) - Lecturer, School of Business and Economics, Department of Management Science, Kisii University, Kenya
Dr. Simeo Okello (PhD) - Senior lecturer, School of Business and Economics, Department of Business Administration, Kisii University, Kenya
ABSTRACT
E-procurement is important and no longer an optional but rather mandatory in the modern world. It is today’s business environment and highly competitive. However, the application of e-procurement continues to face challenges. The purpose of the study was to assess the effect of e-procurement procedures on performance of County Government of Nyamira. The specific objectives were; to find out the influence of e-sourcing and e-tendering on performance of County Government of Nyamira. The study was guided by technology acceptance model and innovation diffusion theory. The study used descriptive research design as it enabled the researcher to describe the real time information without manipulation. The target population for the study was 202 employees of the selected County Government of Nyamira employees. A sample size of 148 respondents was drawn from the target population. The researcher used purposive and stratified sampling methods to sample the human resource, CECMs, Chief Officers, Director for procurement, Deputy Director, Procurement staffs and Accounts staff members. The study used primary data that was collected using structured questionnaires. The findings of this study indicate that E-tendering exerts the strongest and most statistically significant positive effect on organizational performance. This suggests that organizations which effectively implement electronic sourcing are more likely to experience improvements in accuracy, processing speed, cost reduction, and transparency, which collectively enhance overall performance. E-Tendering shows a strong and statistically significant relationship with organizational performance. Its contribution highlights the critical role it plays in ensuring procurement efficiency and promoting transparency and accountability in public procurement processes. To enhance the effectiveness of e-procurement practices and improve organizational performance, County governments and public institutions should prioritize the adoption, integration, and optimization. Future studies could explore qualitative dimensions such as user perceptions, system usability, organizational culture, supplier readiness, and the role of ICT infrastructure.