EFFECTS OF INTEGRATED DEVELOPMENT PLAN 2013-2017 ON SERVICE DELIVERY IN KISUMU COUNTY, KENYA
EFFECTS OF INTEGRATED DEVELOPMENT PLAN 2013-2017 ON SERVICE DELIVERY IN KISUMU COUNTY, KENYA
Saliku Junne Musimbi - Student, Master of Public Policy and Administration, Kenyatta University, Kenya
Daniel Mange Mbirithi - Lecturer, Department of Educational Management, Policy and Curriculum Studies, School of Education & Lifelong Learning, Kenyatta University
ABSTRACT
The Kenyan government begun a process of creating an Integrated Development Plan used by the municipalities to create a five-year strategic development plan. As a kind of business plan, Integrated Development Planning (IDP) is a mechanism that offers direction on municipalities’ budgeting and decision-making processes. It may be considered as a tailored overarching plan municipality and connects development in regions inside the municipal border. The plan provides framework for managing the use of land, infrastructure and managing environment. This study examined the effect of Kenya's Kisumu County's 2013-2017 IDP on service delivery. The study assessed the influence of public engagement and public perception on service delivery in Kisumu County. Conflict theory served as the foundation for this study's analysis. Information from respondents was gathered using a descriptive research approach. The 177 personnel registered to vote in Kisumu County as of the general election of 2017 were the study's target demographic (IEBC, 2017). The study chose 123 participants from Kisumu County's County Executive Committees (CECs), sub-county administrators, ward administrators, village administrators, chief officers, and county directors. The outcome estimated using the Yamane (1967) methodology at a ninety five percent confidence level. To gather data on independent and dependent factors, Kisumu County's sub-county administrators, ward administrators, village administrators, chief officers, County Executive Committees (CECs), and county directors were requested to respond to standardized questionnaires. To quantify data, the survey included questions graded on a Likert scale from one to five. Descriptive and inferential statistics were applied to examine the findings. Findings indicated a positive and significant influence public engagement on service delivery in Kisumu County (β =0.238, p < 0.05). It was revealed that public perception significantly and positively affected service delivery in Kisumu County (β =0.273, p < 0.05). Results showed that public awareness significantly and positively affected service delivery in Kisumu County (β =0.390, p < 0.05). Open dialogue between the county government and the public is a vital component of effective governance. County governments that actively embrace and are committed to considering public input in their decision-making processes significantly enhance their public image. The county government of Kisumu should hold open dialogue between with the public for quality deliberation and consensus. The county government of Kisumu should be open to and be committed to considering public input in the decision process.