INFLUENCE OF PROCUREMENT MANAGEMENT PRACTICES ON OPERATIONAL PERFORMANCE OF NAKURU LEVEL 5 REFERRAL HOSPITALS IN NAKURU COUNTY, KENYA
INFLUENCE OF PROCUREMENT MANAGEMENT PRACTICES ON OPERATIONAL PERFORMANCE OF NAKURU LEVEL 5 REFERRAL HOSPITALS IN NAKURU COUNTY, KENYA
Josephine Wairimu Njiri - Master of Science, Procurement and Supplies Chain Management, Mount Kenya University, Kenya
Dr. Ruthwinnie Munene - Lecturer, Mount Kenya University, Kenya
ABSTRACT
Procurement Management is an important and strategic function in every organization, since it forms a critical part of every activity undertaken by the organization. The purpose of this study was to investigate the influence of Procurement Management practices on operational performance of Nakuru level 5 referral hospitals in Nakuru County, Kenya. To examine vendor management influence on operational performance of Nakuru level 5 referral hospitals in Nakuru County, Kenya. The study adopted a descriptive research design. The target population consisted of top management and procurement staff at Nakuru level 5 referral hospitals. Stratified and simple random sampling techniques were used in the study. Data was collected using a questionnaire and an interview guide. The quantitative data was analyzed using descriptive statistics while content analysis was used for the qualitative data. Regression model was developed to show the relationship between variables. Data representation was presented through tables. The study indicates that there was a moderate positive and statistically significant correlation between vendor management and operational performance in Nakuru Level 5 referral hospital in Kenya (r = 0.586; p < 0.05). This implies that vendor management enhances performance operational performance in Nakuru Level 5 referral hospital in Kenya. The study recommends that hospitals should conduct need identification and assessment regularly and should have a functioning online system to facilitate electronic requisition. This will ensure smooth flow of hospital activities enhancing operational performance of Nakuru Level 5 referral hospital. This study suggests that future studies should be done to establish the challenges encountered in procurement management practices in Nakuru Level 5 referral hospital, Kenya.
