OCCUPATIONAL STRESS AND JOB PERFORMANCE AMONG NATIONAL GOVERNMENT ADMINISTRATIVE OFFICERS IN THARAKA NITHI COUNTY, KENYA
OCCUPATIONAL STRESS AND JOB PERFORMANCE AMONG NATIONAL GOVERNMENT ADMINISTRATIVE OFFICERS IN THARAKA NITHI COUNTY, KENYA
Japheth Akello Olumu - Student, Master of Arts in Public Policy and Administration, Kenyatta University, Kenya
Weldon K. Ngéno - Lecturer, Department of Public Policy and Administration, School of Law, Arts and Social Sciences, Kenyatta University, Kenya
ABSTRACT
The research aimed to explore the association between occupational stress and job performance. The research objectives were; to explore the relationship between organizational demands and job performance, to examine the effects of management style on job and to establish the extent to which workload affect job performance of NGAO officers in Tharaka-Nithi County. The Person-Environment Fit theory (P.E. FIT), Demand-Control theory, and Herzberg's Two-Factor theory anchored the study. In order to explore the association between occupational stress and NGAO job performance in Tharaka-Nithi County, Kenya, the research utilized both descriptive and exploratory research design. The study's target population consisted of 83 individuals who were selected from various NGAO officers in Tharaka-Nithi County. These individuals included chiefs, deputy county commissioners, assistant county commissioners, and county commissioners. Through convenience and random sampling, 68 respondents in total were found. In order to provide both qualitative and quantitative data, the questionnaires that were utilized to gather primary data will include both structured and open-ended questions. The respondents were given the questionnaires, and they had fourteen days to complete them before the answers were gathered. Participants were asked to take part and indicate their readiness to contribute to the questionnaire items. Regression analysis was utilized to do inferential statistics while the mean and standard deviation were employed to code and analyze the gathered data. The data was represented using percentages, and frequency tables. The outcomes uncovered that the research factors had a substantial impact on the job performance of National Government Administrative Officers, as evidenced by the coefficient of correlation of 0.879. The modified determination coefficient came out to be 0.746, or 74.6%. This demonstrates how changes in the independent variables; workload, management style, and organizational demands explained differences in the dependent variables. The findings also revealed that P-value was 0.003<0.05 indicating that job performance among National Government Administrative Officers was significantly influence by the study variables. The study concludes that organizational demands, management style and workload positive significant impacted the job performance among National Government Administrative Officers. The study recommends that government agencies should conduct comprehensive assessments of organizational demands to identify areas of inefficiency and opportunities for improvement. This entails reviewing processes, procedures, and workload distribution to ensure alignment with organizational goals while minimizing unnecessary burden on NGAO officers. Implementing streamlined workflows, prioritizing tasks, and allocating resources effectively can help mitigate workload pressures and enhance job performance.
